Frequently Asked Questions

  • We are also on Etsy, if you prefer to shop there:

    https://www.etsy.com/shop/kernowway

  • Print-on-demand means all products are unique and produced only once ordered.

  • It takes 2–5 business days to create a product and fulfill an order.

    Shipping time depends on product availability and delivery destination.

  • Kernow Way and the On-demand manufacturer can not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or colour.

    Print-on-demand means all products are unique and produced only once ordered.

    In case of a damaged product or a manufacturing error, On-demand services will generally off a free reprint or a refund 30 days of product delivery. 

    In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund.

  • Check the description of each product for the main size guide. If additional size info is available it will be mentioned in the product footer.

    Out of stock items should be disabled in the product page

  • We accept secure online payments through Stripe, one of the world’s leading payment processors. Stripe allows you to pay safely using major debit and credit cards, including Visa, Mastercard, American Express, and many other popular payment methods depending on your location.

    All transactions are processed through Stripe’s encrypted payment system, which means your card details are never stored on our website. Stripe uses advanced security technology and complies with the highest industry standards to keep your information safe.

    Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase.

    If you experience any issues during checkout or have questions about your payment, please feel free to contact us and we’ll be happy to help.

  • We’re always running sales and special promotions, so keep checking out the offers on our homepage and on socials